Monash Surgical Private Hospital Pty Ltd
Phone 03 8545 8000
252-256 Clayton Road, Clayton
Recovery room
Recovery room

For Patients

Monash Surgical Private Hospital Privacy Policy

At Monash Surgical Private Hospital we understand the importance of, and respect your rights to privacy. We are committed to protecting your personal information and complying with our obligations under the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic) which regulate how we handle your personal and sensitive information.

Our Privacy Policy explains how we collect and manage your personal information, including our obligations and your rights in respect of our dealings with your personal information. It also describes generally the types of personal information we hold, how it is collected, held, used and disclosed and our purpose in doing so.

You can view the full Privacy Policy here.

Monash Surgical Private Hospital Patient Rights and Responsibilities

While in our care, we respect your right to:

While in our care as a patient, you have the responsibility to:

A copy of the Australian Charter of Healthcare Rights is available; please ask Reception staff if you would like a copy.

Provide feedback or make a complaint

You have a right to give positive or negative feedback and complaints are a vital form of feedback that provides unique and valuable information in relation to the service we offer. At MSPH we constantly strive to provide patients with the highest possible level of care. Feedback that we receive from our patients, both positive and negative, helps us to improve the care and treatment we provide. If you wish to forward a compliment or a complaint you can:

First name: *
Surname: *
Email: *
Compliment    Suggestion
Content: *
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Quality and Infection Control Statement

MSPH continually monitors and improves the quality of care and service provided. The aim of our Quality Program is to provide a safe environment and ensure consumer needs and expectations are met and exceeded.

MSPH has an Infection Control Program that supports safe infection control practices. In doing so we ensure effective prevention and control of infection in all of the services offered.

MSPH also complies with relevant health care industry legislation and Australian Standards.

Patient Forms

Patient Registration Form MR/005
Financial Consent Information
Discharge Instructions following Anaesthesia
Post Operative instructions following an Endometrial Resection - Ablation
Post Operative instructions following a Curette and/or Hysteroscopy
Post Operative instructions following a Laparoscopy
Australian Charter of Healthcare Rights

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